Support requests are addressed in the order in which they are received. You will receive an automated confirmation email within minutes of submitting your initial request.
To prevent support team emails from being redirected into your spam folder, add "Glasstree Support" <firstname.lastname@example.org> to your email whitelist or mark redirected messages as "not spam."
Please Note: Our goal is to respond to all support requests within 0-2 business days. Occasionally, you may experience longer wait periods. We apologize for any inconvenience this may cause and assure you that your issue will be handled as quickly as possible with the utmost care and attention.